Effective Date: April, 2025
1. Acceptance of Terms
By accessing or using our website and services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
2. Services
Iretura provides printing services, print-on-demand products, digital media production, events management, and related creative solutions.
All services are subject to availability and confirmation.
3. Orders & Payments
- All orders are confirmed only after successful payment via Paystack or approved channels.
- Prices are subject to change without prior notice.
- Orders must be fully paid before production or processing begins.
4. Custom & Print-on-Demand Products
Products created via customisation tools (including Zakeke) are made to order.
- Once production begins, orders cannot be cancelled or modified.
- Customers are responsible for approving all design details before purchase.
5. Delivery
- Delivery timelines are estimates and may vary due to logistics or production factors.
- Iretura is not responsible for delays caused by third-party logistics providers.
6. Refunds & Returns
Due to the custom nature of our services:
- All sales are final once production starts.
- Refunds are only issued for confirmed errors or defective items caused by Iretura.
7. Customer Responsibilities
Customers must provide accurate:
- Contact details
- Shipping addresses
- Design specifications
Iretura is not liable for errors resulting from incorrect customer information.
8. Intellectual Property
All designs, content, and materials created by Iretura remain the property of Iretura unless otherwise agreed in writing.
9. Account Usage
Customers are responsible for maintaining the confidentiality of their accounts and activities conducted under their login.
10. Limitation of Liability
Iretura shall not be liable for indirect, incidental, or consequential damages arising from the use of our services.
11. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.
12. Contact
For inquiries, support, or complaints:
- Email: business@iretura.com
- Phone: +2348128215984